Terms and Conditions for GemstoneLuxurys

Effective Date: January 17, 2025

Welcome to GemstoneLuxurys! These Terms and Conditions (the “Terms”) govern your use of our website, gemstoneluxurys.com, and any services or products provided through our site. By accessing or using our website, making a purchase, or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our website or make a purchase.

Please read these Terms carefully.

1. Introduction

GemstoneLuxurys is an online retailer offering a curated selection of high-quality gemstone jewelry. By using our website and services, you agree to abide by these Terms and any other policies referenced herein.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website and make a purchase. If you are under 18, you may use GemstoneLuxurys only with the involvement of a parent or guardian.

  • License to Use: GemstoneLuxurys grants you a limited, non-exclusive, non-transferable license to access and make personal use of the website. You may not modify, copy, distribute, or otherwise exploit any content or materials from our website without our prior written consent.

  • Prohibited Use: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. You may not engage in any activity that interferes with or disrupts our website’s operations or violate the rights of others.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that the descriptions are always complete, current, or error-free. If you find a product description to be inaccurate, please contact us for clarification.

  • Pricing and Availability: Prices for products on our website are subject to change without notice. We reserve the right to change or discontinue products at any time. If an item becomes unavailable after you place an order, we will notify you and offer the option to modify or cancel your order.

4. Orders and Payment

  • Order Process: By placing an order on our website, you agree to purchase the selected products at the listed price and according to our Sales Policy. You will receive an order confirmation email after successfully placing an order.

  • Payment: We accept various payment methods, including credit and debit cards and PayPal. Payment information will be securely processed via our payment gateway. By providing your payment details, you authorize us to charge your chosen payment method for the total order amount, including applicable taxes and shipping fees.

  • Order Cancellation: Once an order is confirmed, it is processed immediately. If you wish to cancel or modify an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods for both domestic and international orders. Shipping costs and delivery times will be calculated during the checkout process.

  • Shipping Times: Delivery times may vary depending on your location, shipping method, and product availability. We aim to process and ship orders promptly, typically within 1-2 business days for domestic orders.

  • Shipping Responsibility: GemstoneLuxurys is not responsible for any delays or damages caused by third-party carriers. Once your order has been shipped, you will receive tracking information to monitor its progress.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you can return eligible items within 30 days from the date of receipt. The items must be in new, unused condition, and you must provide proof of purchase. Please refer to our Refund and Returns Policy for further details.

  • Refund Process: Once we receive the returned items, we will inspect them and issue a refund to your original payment method, excluding any original shipping charges.

  • Non-Refundable Items: Certain products, such as customized or personalized items, may not be eligible for returns or refunds. This information will be clearly stated on the product page.

7. Intellectual Property

  • Copyright and Trademarks: All content on the website, including text, images, graphics, logos, and videos, is the property of GemstoneLuxurys or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

  • Trademarks: All trademarks, service marks, and logos displayed on the website are registered or unregistered marks of GemstoneLuxurys. You are prohibited from using any of these marks without our express permission.

8. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website and services.

We take reasonable precautions to protect your personal data using encryption and secure payment methods. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

9. Limitation of Liability

GemstoneLuxurys shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising out of or related to your use of the website, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you for the specific product or service that caused the damage or dispute.

10. Indemnification

You agree to indemnify, defend, and hold harmless GemstoneLuxurys, its officers, employees, agents, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising out of your violation of these Terms or misuse of our website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States. Any dispute arising from or related to these Terms shall be resolved in the courts located in Clark County, Washington.

12. Changes to These Terms

We reserve the right to modify, update, or amend these Terms at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review these Terms periodically to stay informed about any changes.

13. Contact Us

If you have any questions or concerns about these Terms or need assistance, please feel free to contact us: