Payment Policy for GemstoneLuxurys

Effective Date: January 17, 2025

Thank you for choosing to shop at GemstoneLuxurys! This Payment Policy outlines the accepted payment methods, security measures, and related terms for purchases made through our website, gemstoneluxurys.com. By making a purchase with us, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment methods to make your shopping experience as convenient as possible. You can complete your purchase using the following methods:

  • Credit and Debit Cards: We accept the following cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can also make payments securely via PayPal.

  • Apple Pay: We accept Apple Pay for a seamless checkout experience on supported devices.

  • Google Pay: Google Pay is available as a payment option for users with compatible devices.

  • Gift Cards: We may offer GemstoneLuxurys gift cards as a valid payment method. If you are using a gift card, please enter the code during checkout.

  • Other Payment Methods: Additional payment methods may be available during checkout depending on your region or the specific promotion in place.

2. Currency

All prices displayed on GemstoneLuxurys are in U.S. dollars (USD). If you are shopping from an international location, the total amount charged to your card will be converted to your local currency by your payment provider. Please note that currency conversion fees may apply depending on your bank or credit card provider.

3. Security

At GemstoneLuxurys, we take the security of your personal and payment information very seriously. We use industry-standard encryption and security protocols to ensure that your payment details are protected during transmission. All transactions on our website are processed through secure payment gateways to guarantee that your information is kept confidential.

We also adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure that we meet the highest standards of security when handling payment information.

4. Payment Authorization

Once you have completed your order and entered your payment details, the payment will be processed. Your payment will be authorized by the payment processor, and once authorization is received, your order will be confirmed. In the event that your payment cannot be processed (due to insufficient funds, incorrect payment information, or any other issue), you will be notified immediately, and your order will not be completed.

If the payment fails, we recommend reviewing the payment details entered during checkout and attempting the payment again or using an alternative payment method.

5. Taxes and Additional Fees

  • Sales Tax: Sales tax is applied to orders shipped to U.S. addresses in states where we are required to collect tax. The tax rate will vary based on your location and will be calculated during checkout.

  • Import Duties and Taxes: For international orders, customers are responsible for any customs duties, import taxes, or other fees that may apply when the order reaches its destination. These charges are not included in the purchase price or shipping fees, and customers are responsible for paying any applicable fees to customs or local authorities upon arrival.

6. Order Confirmation

After completing your purchase, you will receive an Order Confirmation email containing the details of your order, including the items purchased, the total amount charged, and an order reference number. Please review the email to ensure that all information is correct.

If you do not receive an order confirmation email within a few minutes of placing your order, please check your spam/junk folder. If you still have not received the email, contact our customer service team at info@gemstoneluxurys.com for assistance.

7. Payment Errors or Issues

If there is an issue with your payment (e.g., payment failure, double charge, etc.), please contact us immediately at info@gemstoneluxurys.com. We will investigate the issue and, if necessary, resolve it by either issuing a refund or processing a correct payment.

Please note that while we make every effort to ensure that payment issues are resolved quickly, it may take a few business days for any necessary corrections to be reflected in your account.

8. Subscription and Recurring Payments

At this time, we do not offer subscription services or recurring payments. If you are purchasing a single item or collection of items, your payment will be processed as a one-time payment.

If we introduce any subscription-based services in the future, we will provide clear details on how recurring charges will work and how customers can manage or cancel their subscriptions.

9. Payment Disputes

If you believe that a payment has been charged to your account in error or if you wish to dispute a transaction, please contact us within 30 days of the charge. We will work with you to investigate the issue and resolve any discrepancies.

10. Contact Us

If you have any questions about our Payment Policy, need assistance with a payment issue, or have concerns about your order, please don’t hesitate to reach out to us: